Our Facility Management ERP (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.
This Privacy Policy (“Policy”) describes the types of information we may collect from you or that you may provide when you use fmms ERP, services, and application (collectively “Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Policy does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on fmms.s Services. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using fmms’s Services, you agree to this Policy. This Policy may change from time to time (see Changes to our Privacy Policy). You will be provided notice of this change, and continuing to use the Services after receiving notice will constitute acceptance of the changes.
TERMS:
1. Information We Collect About You.
Fmms collects several types of information. Such information is utilized in providing an efficient and effective experience to all users. When we provide the Services to you, your data is stored on our computers/servers. In some cases, the data may be accessible to staff involved with the operation of the site (administration /Services ) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT service provider.
Fmms collects the following information:
• Personal Information, which includes information through which you may be personally identified, such as (1) name, postal addresses, email addresses, IP address, social user account names, telephone numbers, companies you may be associated with or other addresses , vehicle details, emergency contact details and (2) billing and payment information as needed to process payments for our Services where ever applicable ; (3) usage patterns and app interaction as required for seamless customer journey and experience learnings to be able to improve customers’ app usage experience.
• Non-Personal Information, which includes information that alone cannot be used to identify or contact you. Such Non-Personal Information may include, but is not limited to; browser information and details; operating system information; mobile device information; pages accessed; times of visit; and referring websites, applications, or services, including the relevant search queries that led you to our Services (“Non-Personal Information”);
Collectively, Personal Information and Non-Personal Information shall be referred to as “Information.”
2. Method of Collecting Information.
Fmms collects Information in two ways: (1) Information you provide directly; and (2) Information we receive from your use of our Services.
Information is collected when you:
• Send fmms any electronic communication (via an email or other application or website database form);
• Enter contests run by us from time-to-time;
• Create a user account;
• Order and use services including free-trials;
• Submit online applications and forms to fmms;
• Subscribe to newsletters; if any
• If you use a social media platform or your mobile device (or other methods of communication) to interact with fmms, the communication method or application may have a specific and independent privacy policy that governs the use of Personal Information.
3. Information Automatically Collected.
When you use our Services, we may collect certain information as described below to improve our Services, troubleshoot bugs, provide the Services, manage the Services, track usage, and provide content for referring traffic sources. Such information may include: IP address; profile information; aggregate user data; preferences; technical session information; browser type; information about your computer, hardware, software, or mobile device, including a device identifier; demographic information including zip code; and navigational data including log files, server logs, billing logs, clickstream data, and language preference. User IP addresses are recorded for security and monitoring and for providing services. If you arrived at our website via. a link from another webpage, we may receive aggregate or otherwise anonymous statistical information about your visit to our site. We monitor customer traffic patterns and site usage to help us develop the design of the site, and to improve the content of our website to better match the interests of our website users. We may combine this automatically collected and other Non-Personal Information with Personal Information, in which case we will treat the combined information as Personal Information under this Privacy Policy.
4. Cookies and Related Technologies.
When you use our Services, we collect certain information by automated or electronic means, using technologies such as cookies, pixel tags and web beacons, browser analysis tools, and web server logs. Please refer to our Cookie Policy for more information.
5.How We Use Your Information
We use collected Information about you or that you provide to us, including any Personal Information, to:Operate and improve our website and Services;
• Qualify customers and provide offers for services from fmms;
• Provide services as ordered by you;
• Track and analyze your use of our Services;
• Provide customer support, including support to our vendors or business partners;
• Communicate and provide additional information that may be of interest to you about fmms , our merchants, and our business partners, such as news, offers and coupons, announcements, and other relevant materials;
• Send you reminders, notices, updates, security alerts, support and administrative messages, service bulletins, or marketing materials;
• Administer contests or any promotional activities or events sponsored by us;
• Manage our everyday business needs, such as website administration, fulfillment of orders, analytics, fraud detection and prevention, compliance with the law or reporting obligation, or enforcement of our Terms of Service;
• Learn about customers’ app usage and onboarding experience and apply these learnings to improve the overall user experience
• Aggregate anonymous data from our Services used to benchmark, analyze, and improve the Services;
6. Accessing and Correcting Your Information
You have the right to know whether your Personal Information has been stored and can consult with fmms about any Personal Information to verify the accuracy of such Information. The Information can be supplemented, canceled, updated, or corrected. For its transformation into anonymous format or to block any data held in violation of the law, requests should be sent to us by email . We will retain your information for as long as your account is active or as needed to provide you Services, conduct our internal operations, . All Information will also be retained and used, as necessary, to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
The security of your Personal Information is important to fmms . We have implemented reasonable administrative, technical, and physical security measures designed to secure and protect your Information from accidental loss and from unauthorized access, use, alteration, and disclosure. HOWEVER, as the transmission of information via. the internet is not completely secure, although we do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Services. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
8. Children’s Personal Information
We do not knowingly collect or solicit Personal Information from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Information about yourself to us. Parents and legal guardians are encouraged to monitor the activities of their wards in this regard. If we learn that we have collected Information from a child under age 16, we will delete that Information as quickly as possible. If you believe that a child under 16 may have provided us Information, please contact us .
9. Changes to our Privacy Policy
Fmms reserves the right to make any and all necessary changes to this Policy at any time and for any reason. fmms will notify you of any changes and/or modifications to the Policy by updating the “Last Modified” date on this Policy. Any changes or modifications will be effective immediately upon posting the updated Policy on fmms’s Services. You may also receive an electronic communication from us detailing the changes or modifications. You are encouraged to periodically review this Policy to stay informed of updates. You shall be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Policy by your continued use of fmms’s Services after the date such revised Policy is posted.